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Accessibility

Aintree Racecourse is committed to making the course grounds and website available to as many people as possible meeting the requirements of the Disability Discrimination Act and makes every effort to ensure its communications and facilities are accessible to those with special needs, including those with visual, hearing, cognitive and motor impairments.

On-Site Accessibility

With the introduction of the Disability Discrimination Act (DDA) in October 2005, Aintree Racecourse, in common with all premises offering access to the Public in England and Wales, assumed a mandatory obligation to provide easy access to all parts of its premises for people with Disabilities, wherever reasonably practicable. The Act recognizes, however, that full access is not always reasonably achievable in older existing buildings, and therefore states that in these cases people with disabilities should be able to gain easy access into the premises and that the services they require should be made available to them in close proximity to their entry point.

Aintree Racecourse comprises an interlinked grouping of multi-storey buildings on one site, some updated as recently as 2008 and with significant changes in floor levels both between and within individual buildings.

To meet the requirements of the legislation, we have made substantial practicable changes to our facilities that include:

  • Inclusion of induction loops installed in suites and bars
  • Braille being included on the majority of our signage
  • Improvements to disabled viewing areas
  • Suite doors being widened
  • Lowering of Totesport facilities to improve access for betting purposes
  • Viewing balconies improved for wheelchair access
  • The introduction of a disabled lift
  • Changes to existing lifts to allow wheelchair operation
  • Increasing disabled car parking access
  • Widened car parking spaces and installed appropriate signage
  • New and more centrally located disabled toilets
  • Modification of existing toilets to allow ambulant disabled access (including widening cubicles,
  • installation of grab rails, lengthening mirrors, adjusting flush mechanisms, adjustments to door locking facilites and washbasin and handles)
  • Refuge areas constructed in case of fire (including the installation of a 2-way communication system with the on-site control room to each point)
  • Additional Evac chairs
  • Changes to health and safety procedures to protect disabled persons
  • Changes in admissions policy in respect of disabled persons (ie, allowing carers in free of charge – on shoulder meetings – This excludes the Grand National)
  • Disability specific training for key personnel

Aintree Racecourse is committed to improving access and movement through the buildings for people with physical, sensory and psychological disabilities and impairments through many ongoing upgrading and improvement programmes; however we do not currently have access assistance in the Lord Daresbury Stand.

Disabled Toilet facilities can be located in:

  • Princess Royal Stand
  • Queen Mother Stand
  • Earl of Derby Stand
  • Lord Sefton Stand
  • Winners’ Bar
  • Paddock Lodge
  • Equestrian Centre
  • Pure Gym car park
  • The Media Centre
  • The Weighing Room

Lowered Services counters are available in the The Red Rum Bar, Hedgehunter Bar, Tattersalls, Stands and in the Tote. Induction Loops are available in  all stands on the racecourse.

Parking

Car parking is limited at the racecourse and must be purchased in advance. To enquire or make a booking, call the Booking Line on 0344 579 3001.

Viewing

Raised platform viewing for wheelchair users to the left of the Aintree Mound in front of the famous Chair Fence. The Princess Royal Grandstand seating area also has wheelchair and carer spaces located to the rear of the seats, along with disabled toilets. Please Note: Carers and children are chargeable at full price. Earl of Derby and Lord Sefton Stand Lower and Upper seats have designated wheelchair and carer spaces available at the front of the viewing seats.  Seats are accessible by 2 lifts and disabled toilets are also available on each floor.

Bars

We have many groundfloor bars that are accessible for racegoers in the Tattersalls area, including the Irish Bar, the Parade Ring bars (at the rear of the Earl of Derby and Lord Sefton Grandstand) and the bars in the Aintree Pavilion, which also has a disabled toilet.

Toilets

Disabled toilets are available at the back of the Aintree mound, Irish Bar (ground floor of the Princess Royal Grandstand), at the side of the McCoy’s and at the rear of the Earl of Derby and Lord Sefton Grandstands (by the Parade Ring and Winners’ Enclosure).

Totesport

Lowered tote windows are available in the Princess Royal car park area and adjacent to the Parade ring and the Winners’ Enclosure.  Independent bookmakers are located by the Parade Ring area also.

Catering

Wheelchair accessible catering is available on all three days with mobile catering units and concessions available in the Tattersalls Enclosure.

Taxis

There is a taxi rank outside the main entrance to the racecourse, please ask at the Information Point on the day for directions.

Catering

Available within all of the grandstand areas, within the private bar areas.

Hospitality

All of our restaurants within the Princess Royal Grandstand, Earl of Derby and Lord Sefton Grandstands have lift access and are suitable for wheelchair users.

Totesport

Totesport is happy to help anyone in difficulties over placing a bet.  Please feel free to ask for assistance from one of our many staff at the totesport windows.

Baby Changing Facilities

There is a designated baby changing facility within the Irish bar on the ground floor of the Princess Royal Grandstand, in the Queen Mother Grandstand and in the Aintree Pavilion.